Marsden Park Spa Store Client Testimonials
“I walked in to splashes not expecting to buy a spa as I had been promised the world by another spa company in Seven Hills. After spending time and speaking with Charlie to get a FULL in-depth look in to all things spa from treatments to insulation it quickly became apparent I was in the right place, speaking to the right person and the company at seven hills had no clue about their products. I’ve been working in the water industry for over 17 years so I know a thing or two about water and how it behaves – I also can spot a man with passion for what he does and that man is Charlie at Splashes.
He handled everything for us for deposit to delivery to even coming in on his day off to our house and running us through the chemical routine. Charlie lives, dreams and breaths his passions and I can guarantee you will not find a man as dedicated as he to making sure the customer gets all the advice they need at at very high level to make a long term decision. If it weren’t for Charlie we wouldn’t be enjoying such a wonderful spa being the Miami Classic. Thanks again Charlie!”
“About 4 weeks ago after being to MANY other spa and pool shops, being unsatisfied with other companies service and sales attitude, I walked into the Marsden park store with 2 friends little did I know I would meet such a helpful, polite and sincere gentleman, Charlie. Charlie spent over an hour assisting me, explaining features, maintenance and cost of almost every spa in the warehouse at our request, but not once did I feel pressured or overwhelmed by his presence. Charlie gave us fantastic service. The story doesn’t end here.
Over the course of the last 4 weeks Charlie has been unbelievably helpful and has stopped at nothing to assist me in every last-minute change of plan, question, delivery, or problem that’s arisen on my end. His service has been impeccable. If anyone’s is looking to buy a SPA, ask for Charlie. There’s nothing more I could of asked Charlie to do. Absolutely fantastic service from beginning to end.”
“We bought the Miami XL spa from splashes MARSDEN PARK. Shane provided amazing service and found us the best Spa to suit our needs, he even helped us get all set up once it arrived. we have absolutely love it!! The spa is easy to maintain and has been a great source of entertainment for the kids. Thanks”
“We love our spa! Didn’t know anything about spa. Shane and his team has been really helpful. Helped us chose the right spa, guided through the installation process. Maintenance of the spa has been fairly easy so far. we have been using it for 3 months now, and no complaint. kids love it. Worth the investment.”
“Shane has been fantastic & absolute darling in delivery of quality customer service from the very beginning, he took time to explain all the features, let us think n decide, went through the whole process. He made sure it all goes well & did a follow up to ensure we r happy.”
“We have just received our spa and had our first swim (or sit) last night. It was so awesome, we love it! We purchased “Fun for 4” as it’s just the two of us and it’s the perfect size for us. Shane has been a pleasure to deal with and is a great communicator. If you are looking to purchase a spa, Splashes Marsden Park is the place to go.”
“Absolutely hands down the best service you could ask for. Shane was amazing from the minute we walked in he went above and beyond to answer any of our questions and not once did it feel like we were talking to a salesman never pushy just helpful. The price was to good to pass up (much cheaper and more included then we have seen elsewhere) and the service just made it so much easier to make our decision for our purchase. If we could give more then 5 stars we would, if you are in the market for a spa we highly recommend stopping in and seeing Shane.”
“Purchased the Duo Swim Spa. It is relaxing and fun, kids absolutely love it and use it almost daily. Purchased through Marsden Park store. Rick was helpful throughout the process, including after care support.”
“Purchased the Monaco XL Hydro 6 seater in December 2022 as a family Christmas present. Extremely happy with this spa, impressed with the amount of foot room & the jets are amazing. Deciding to buy a spa for my family has truly been the best decision. Having looked around at different companies I kept coming back to Splashes Spa World Marsden Park, yet again, another great decision, Shane, Selfie & Sam were fantastic to deal with from sales to delivery, so obliging & helpful. The after sales service is faultless.”
“Rick & Shane from Marsden Park were of great assistance in our Spa buying process. Everyone is been very kind & helpful from assisting in the store to guiding the use of Spa at home. I’d highly recommend splashes!”
“After many months of internet surfing and getting more confused regarding which spa to buy. My husband and I stumbled to Splashes Spa. Thankfully we met Charlie! Charlie was very informative and knowledgeable regarding the purchase of our spa. Our confusion and concerns soon dissipated after talking to Charlie. He was great without being influential or persistent. Charlie even came home to set up our spa and showed us everything we needed to know. Thank you Charlie for a 5 star service.”
“A big thank you to Shane from Splashes in Marsden Park, who helped us from quote to install and then some. He was very patient with our council approval and site readiness questions and is still very patient when we stuff up the chemicals. We use our Fun4All swim-spa at least once a week and has been totally worth the investment. If you’re considering buying a spa, you must go the Splashes, the product is great quality and the customer service is incredible.”
“5 mths later and I’m still getting help when required with a smile great after sale service rare these days. Love the on-line chat too for a quick question. All staff at all locations are friendly and helpful. Today I got more chemicals and advice as fairly new owner. Highly recommended. Thank you all specially Vahid and Shane today.”
“Recently purchased an Oasis Spa from Sam Golombick at Splashes Spa World, Marsden Park. Sam’s knowledge of the all the spas available was extremely good and he was very helpful with his suggestion of what spas would best suit our needs. Sam also kept us updated with the progress of the Spa and delivery.
Sam came and set the Spa up the day after the electrician came to wire it all up, he then followed up with a phone call the following day to make sure everything was working correctly. The service Sam provided from start to finish was excellent and we would have no hesitation is recommending his services to anyone that is looking for a Spa.”
“Recently purchased an Islander spa from Sam at Marsden Park. He was extremely knowledgeable and just fantastic to deal with! The delivery driver was excellent and on time and deserves praise for the care he took in installing our spa. Sam called us and facetimed us on the day of delivery to run through the setup process. He then followed up the next day to see how everything was going after using the spa for the first day. Maintenance is a breeze! After sales has been the best I’ve ever had from any company!”
