Indoor Outdoor Somersby Spas Client Reviews
“We live in a pole house, on a sloped block, with no access to the backyard except a steep set of stair and thought getting a spa was mission impossible! Mike and his team made it possible. Our spa was delivered using a small crane and our neighbours backyard…mission impossible was mission perfect!
This was a big team effort…thank you to everyone involved (including our neighbours), the service we received was excellent every step of the way! We are thoroughly enjoying our spa, it’s like living at the best Air BnB!”
“I recently purchased a new 5 person spa from Indoor Outdoor Spa and was very impressed with the whole process. They operate a COVID safe environment, great pre-sale from Gerry, who guided us through all of the spa options. The delivery and installation was reasonably quick after order. The installation team were very good. They arrived on time, worked very well with the crane driver, explained maintenance and use of the spa and tidied up afterwards. This was a very good customer experience.”
“One of the best customer experiences I have ever had from start to finish. Gerry was awesome in the showroom giving easy to understand advice with regards to spa choice, maintenance, our obligations for the spa area and the installation process. Then we were even more impressed when the installers arrived today, from the same company, not sub-contractors. Rob and Josh handled the delivery and installation with absolute care. They took the time to fill the spa, add the chemicals, set up our preferences and then provide full training on how to use and maintain the spa.
They are absolute passionate professionals. We’re so impressed with Indoor Outdoor Spas, Somersby. We feel genuinely cared for as customers and know that help is just a phone call or short drive away. Thank you to the whole team for delivering on everything you said you would!”
“A+++ from product enquiry, thru to sales, delivery and installation. Loving it! Now I can finally finish building our deck around it!”
“Best decision ever made to purchase from indoor outdoor Spa’s. This is the second spa from them. They have just delivered my new spa to the Mid Coast at a fraction of the cost I could have purchased locally. All the staff are knowledgeable and friendly and the delivery crew were fantastic, nothing too much trouble. I would highly recommend this company”
“I recently purchased a spa and the customer service was 100% they were great to deal with and the guys who delivered the spa were so great, very helpful and explained everything so well on how to care for the spa. My overall experience with indoor outdoor spas was great would highly recommend purchasing a spa through these guys. I had looked at spas at so many different places and the customer service compared to indoor outdoor spas didn’t even compare. One very happy customer 🙂🙂🙂”
“From the first introduction to installation your staff were so helpful we are now enjoying our 4 people spa.”
“First rate service and installation by a professional team. We highly recommend Indoor and outdoor spas, Somersby.”
“Bloody brilliant. No pushing for “extras”. Just really clear about what was included and overall cost. We found a home for our old spa and they delivered it to the new owners without any additional costs than what it would have cost to take it to the tip.”
“Had a small leak after 1 year of ownership. Technician was deployed quickly. Very polite, professional & knowledgeable & most importantly they fixed the leak. Great service, much appreciated.”
“What an amazing experience dealing with this company was. From the initial phone call I made to the installation of the spa was only a couple of weeks. Every one I dealt with in the company were knowledgeable and extremely helpful. I am now looking forward to years of enjoying my new purchase. Thanks again.”
“Best decision we ever made was to purchase our spa from “Indoor Outdoor Spas”. From the original phone call to delivery only days later there was no pressure or stress. Saved over two thousand dollars on the price and still managed to shop locally. A truly great company and there after sales service is second to none.”
“We have taken delivery of a 3 person spa👍 very happy with the delevery and service provided by indoor outdoor spas, would recommend them to anyone thanks Michael Gerry and Rebecca.”
“Truly delighted with our new spa today. From sale to installation the crew were superb and even managed to materialise a crane within an hour. Truly magical service! Will gladly recommend and buy for clients.”
“Fantastic to deal with! Can’t rate these guys highly enough. Their customer service has been fantastic, and their understanding when WE were running late with our install has been great. We’ve had a few small issues, which the team at Indoor Outdoor Spas have been more than happy to help us with, providing EXACTLY the customer service you would hope for, yet rarely see these days. Couldn’t thank the delivery guys enough, Troy and Liam were champions, placing the spa in position and hanging around after a long day to assist with the installation.”
“Have had a wonderful experience with indoor outdoor spas Somersby. Helpful staff, quick delivery and wonderful delivery drivers.”
“Called mike and the team to replace my existing spa at Wendoore park. They came out the next day for a free site visit, and had it installed in less than 2 weeks from ordering. Very happy with the service received. Spa looks great too!”
“We were searching for a spa and other places either no one got back to us or had nothing in stock. Indoor outdoor spas It took only one phone call to order our spa and fast delivery and helped with the setup 5/5 for us”
“We couldn’t be happier with the advice and support from Michael and his staff when choosing our spa through to delivery and installation. Everyone was extremely helpful. We have had our spa now for about 6 weeks and just love it.”
“We visited the showroom almost a year ago as we were finding it difficult to find a solution to suit our particular location.. Michael and staff were very friendly and accommodating as we had our pup with us at the time and he did disgrace himself on the floor., Fast forward 12 months and Michael suggested a solution for our particular site aspirations and we purchased the 3.5 x 2.3 Exerciser model off the floor.
Installed with super helpful and professional staff and our dog didn’t even growl at them, he is a tough judge of character, and left the site clean and clear as well as explaining what was required to operate and look after the spa. Totally recommend Michael and his team.”